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Questions about a scent, an order or a gift. We usually reply the same day.
Email
bareillyco@gmail.com
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We can help with
- Tracking your order or shipping updates
- Questions about a specific fragrance
- Damaged, missing or incorrect items
- Returns and exchanges (see our refund and return policy)
- Recommendations and gifting ideas
For the fastest reply, include your order number. We aim to answer within 1–2 business days, Monday to Friday.
Frequently asked
Are your perfumes genuine?
Yes. We sell genuine fragrances only.
Do you ship outside Canada?
We ship across Canada only. Shipping is $14.99, and free on orders over $197.
Can I return a perfume?
Unopened items can be returned within 10 days. See our return and refund policy.